• Shuttle Bus/Limousine during the trip
• A bottle of water/person
• Entrance tickets
• English/Chinese speaking guide
• Meal as mentioned

• Tips for tour guide & driver
• Personal expenses or anything not mentioned above

• Children under 4 years old: Free of charge (sharing bed with parents).
• Children from 4 to 9 years old: 75% of adult price (extra bed included).
• Children 10 years old and above: 100% of adult price.

Deposit of 30% total tour cost is required upon booking confirmation. Remaining balance must be settled 7 days prior to departure date via credit card or bank transfer.

Passports must be valid for at least 6 months from the date of return. Please ensure all visa requirements for Vietnam are met prior to travel.

All cancellations or booking amendments must be submitted in writing via email. Fees depend on the timeframe before departure date.

• More than 15 days prior to departure: Free cancellation (except transaction fees).
• 7 to 14 days prior to departure: 30% cancellation fee.
• 3 to 6 days prior to departure: 50% cancellation fee.
• Less than 3 days or no-show: 100% cancellation fee.

For departures during public holidays and Tet festival: Cancellations made within 30 days of departure date will incur a 100% cancellation fee.

In case of extreme weather, natural disasters, or government restrictions, TrangTours reserves the right to adjust itineraries or cancel tours for safety reasons. Unused services will be refunded accordingly.