PRIVACY POLICY

This Privacy Policy explains how Trangtours uses cookies on our website and mobile application, and how we collect, process, and safeguard your personal information.

COOKIES

A cookie is a small data file stored on your computer’s hard drive upon your consent. Cookies help analyze web traffic and notify us when you visit a specific page.

Cookies allow web applications to tailor their operations to your needs and preferences by gathering and remembering information about your choices. We use traffic cookies to identify which pages are being used, helping us analyze data to improve our website for a better user experience. This data is strictly used for statistical analysis before being removed from the system.

Cookies do not give us access to your computer or any personal information other than the data you choose to share with us. You can accept or decline cookies through your browser settings, though declining may limit your full experience of our website features.

PAYMENT & SECURITY

All your transactions are encrypted and secured via SSL standards. Trangtours ensures that your payment and card details are fully protected through our payment gateway partners.

WHAT WE COLLECT & HOW WE USE IT

We may collect personal details such as your name, gender, date of birth, physical address, email, phone number, and travel preferences. This information is collected to understand your needs and deliver better service, specifically for:

Completing your registration and tour bookings with relevant third-party service providers.

Improving our products and services.

Sending promotional offers, seasonal discounts, or special announcements. (If you prefer not to receive promotional emails, you can unsubscribe at any time via your account settings or the ‘unsubscribe’ link in our emails).

Customizing the website according to your preferences.

Complying with legal requirements, or assisting law enforcement in preventing, detecting, or prosecuting fraud and criminal activities.

PERSONAL DATA MANAGEMENT

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required to do so by law. If you believe any information we hold about you is incorrect or incomplete, please contact us via email, and we will promptly update it.

DATA PROTECTION & DELETION

We maintain strict technical and administrative safeguards to prevent unauthorized access, disclosure, or misuse of your personal data. Access to your personal information is restricted only to authorized personnel who require it to perform their official duties.

Data Deletion: If you wish to permanently erase your personal data from Trangtours servers, please submit a formal request to [email protected].

Processing Time: Requests for full personal data deletion will be processed within 07 business days.

THIRD-PARTY LINKS

Our website or emails may contain links to external sites. Once you click these links and leave our platform, we are no longer responsible for the protection and privacy of any information you provide on those websites. External sites are not governed by this Privacy Policy, so we strongly advise reviewing their respective privacy statements.

POLICY UPDATESTrangtours reserves the right to modify or update this Privacy Policy and Cookie usage at any time to reflect changing operational practices or legal requirements. We encourage you to review this page periodically to stay informed of any updates. Continued use of our website constitutes your acceptance of the revised policy.